Refund Policy

Last Updated: June 2026

At Global Merchant, we strive to deliver top-tier, efficient corporate infrastructure services. Because our services involve immediate resource allocation, custom document preparation, and external government filing fees, we govern our transactions with a clear and structured Refund Policy.

By purchasing our all-in-one corporate setup package at globalmerchant.co, you agree to the terms outlined below.

1. Eligibility for a Full Refund

You are eligible for a full refund (minus any payment gateway processing transaction fees) if and only if:

  • You request a cancellation within 24 hours of your initial payment, AND

  • Our team has not yet begun processing your application, allocating your US business address, or drafting your corporate formation documents.

2. Partial Refunds & Hard Costs

Once work has commenced on your order, costs are incurred immediately.

  • If you request a cancellation after our team has begun drafting your documents or provisioning your US business address, but before your documents are officially submitted to the State of Missouri or the IRS, you may be eligible for a partial refund.

  • In the event of an approved partial refund, Global Merchant LLC will retain a $50 USD administrative fee to cover the labor, software, and address allocation resources already deployed for your account.

3. Non-Refundable Situations

We cannot issue refunds under the following circumstances:

  • Government Filings in Progress: Once your business registration application has been officially submitted to the State corporate registry or the IRS, all state filing and processing fees are permanently spent and are completely non-refundable.

  • Third-Party Platform Decisions (Stripe, Payoneer, etc.): Global Merchant LLC guarantees the delivery of a fully compliant US corporate framework (LLC, EIN, Address, Agent). However, third-party financial platforms maintain independent, absolute authority over account approvals. We do not issue refunds if Stripe, Payoneer, or any bank denies, restricts, or terminates your account due to your specific industry risk, business model, or failure to pass their internal KYC/compliance screenings.

  • Client Delays or Non-Cooperation: If your application is delayed or cannot be completed because you fail to provide accurate identifiers, required passport/ID copies, or necessary business details within 30 days of purchase, you will not be eligible for a refund.

4. How to Request a Refund

To request a cancellation or refund, please contact our support team directly:

Please include a detailed explanation of why you are requesting a cancellation. All refund requests are reviewed by our compliance department and processed within 5 to 7 business days if approved. Approved refunds will be credited back to the original payment method used during checkout.

5. Policy Modifications

Global Merchant LLC reserves the right to modify or amend this Refund Policy at any time to comply with updating legal frameworks or processing partner mandates. Any changes will become effective immediately upon being published on this page.